All stories
Personal injury
·
2–10 lawyers
Case summary
Location
Brisbane
,
Australia
Firm size
7 lawyers
Practice area
Personal injury
Switched from
Paper intake forms and a shared diary
Plan
Practice
Live in
8 days
New matters open with the tasks, dates and precedents already there. My lawyers spend their mornings on clients, not on forms.
Hannah Price
Principal
Headline result
of admin back per lawyer, every week
to open a new matter
from kick-off to live
Before Filebird
Each new claim started with a paper form, a diary entry and a spreadsheet row. Limitation dates lived in three places, and Hannah checked all of them herself every Friday.
The switch
Ashgrove built a personal injury template once: intake questions, tasks by stage, precedents and every key date rule. Now each new matter opens with all of it already in place.
What changed
Opening a matter takes two minutes, and each lawyer has about four hours a week back from admin. Every limitation date is on the calendar the moment the matter opens.
