All stories

Immigration
·
2–10 lawyers
Case summary
Location
Boston
,
United States
Firm size
6 lawyers
Practice area
Immigration
Switched from
Shared spreadsheets and Outlook reminders
Plan
Practice
Live in
10 days

Every hearing lands on every calendar the moment it’s set. I haven’t chased a deadline through a spreadsheet since we switched.
Zara Mensah
Senior Paralegal
Headline result

missed filing deadlines in 18 months
faster document collection
from kick-off to live
Before Filebird
Hearings, filing windows and visa expiry dates were tracked in a shared spreadsheet, and reminders depended on whoever remembered to add them to Outlook.
The switch
Each matter now carries its own key dates, which sync to the calendars of everyone working on it. Clients upload passports, payslips and letters through the portal against a checklist.
What changed
Harbourline hasn’t missed a filing deadline in eighteen months, and gathering a client’s documents takes a third of the time it did.





