All stories
Commercial
·
11–50 lawyers
Case summary
Location
Sydney
,
Australia
Firm size
14 lawyers
Practice area
Commercial
Switched from
Excel timesheets and a desktop practice system
Plan
Firm
Live in
11 days
We weren’t losing clients, we were losing hours. Filebird catches the calls and emails nobody wrote down, and our invoices finally match the work.
Catherine Hale
Managing Partner
Headline result
billed per lawyer, every week
fewer write-offs at month end
from kick-off to live
Before Filebird
Hale & Pike’s lawyers kept time in a spreadsheet at the end of each day, from memory. Calls, quick emails and late redrafts rarely made it in, and month-end was a negotiation over what could still be billed.
The switch
The firm moved its 1,900 open matters across in eleven days. Filebird now drafts a time entry from every call, email and document edit, filed to the right matter, for the lawyer to approve with one click.
What changed
In the first quarter each lawyer billed an extra 9.5 hours a week on average, and write-offs at month end fell by almost a third. Partners now review the week’s time on Friday morning instead of chasing it on Monday.
